Shipping Policy

At Proper Emoto Co., we strive to get your order delivered as quickly as possible. Average delivery times are 4–7 business days depending on your location and the carrier.

Please note that these are estimated shipping times, not guaranteed. Delivery may take longer during holidays, high-volume periods, or due to events outside our control such as weather delays, customs processing, or carrier issues. Once your order has shipped, you will receive tracking information via email so you can follow its progress.

Fraud & Risk Policy

To protect our customers and our business, all orders are subject to fraud screening and verification. If an order is flagged as high risk, we may require additional information (such as proof of identity, billing confirmation, or alternate payment verification) before shipping.

• Orders suspected of fraud may be delayed, placed on hold, or canceled at our discretion.

• In the event of cancellation, you will be notified and refunded in full.

• We reserve the right to decline any transaction that does not pass our fraud and risk checks.

Our goal is to ensure every order is safe, secure, and reaches the rightful customer.

For questions about your shipment, please contact us at admin@properemotoco.com.